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Week 12 Β· People of AI and the Final Review

Monday

The people of AI
// Who does the work of AI, and should Harbor Point pilot SH-1?
⏱ about 20 min

Monday: The People of AI

Librarian Joss tapes a sign to the library door: "Tech Review Panel, Friday, 3 pm. SH-1 decision."

Comet spins her pencil. "Four days! But first I want to know something. Who actually does all this work in real life?"

"You mean jobs?" Wren asks. "What does the evidence say? NIST lists the tasks people do across the AI lifecycle."

Comet flips back through her sketch notebook. "We have met a lot of those people already. The builder, the teachers, the panel, us."

Nova projects a long row of empty name tags on the wall. "Would you like a hint?" she asks. "Match each person in our story to the task they do."

Wren hands you a marker. "Reviewer, who does what?"

Real AI check
Nova is a character in our story. Real AI is a tool people build. It does not think or feel like a person, and it can be wrong.

This week in the SH-1 Review

This is the last week of the SH-1 Review. SH-1, the builder and Harbor Point are a made-up example from start to finish.

This week the crew finishes the model card and the risk register and presents a recommendation to the panel.

AI actors

AI actors are the people and organizations who play an active role in an AI system's lifecycle. That includes those who deploy or run it.

NIST's lifecycle has design work, development work, deployment work, and operation and monitoring.

Testing, evaluation, verification and validation (TEVV) happen all the way through. Risk management should start with planning and design.

THE AI LIFECYCLE, IN NIST'S ORDER
  • ?Development work: the model.
  • ?Design work: the setting, the data and inputs.
  • ?Operation and monitoring.
  • ?Deployment work: the task and output.
WHY THIS EXERCISETEVV and risk management run through every one of these stages.

The tasks, in NIST's words

AI actor taskWhat the work isWho does it in the SH-1 story (made up)
DesignWrite down the concept, goals, assumptions, setting and requirements; gather, clean and document dataThe builder, when it planned SH-1
DevelopmentBuild, choose, tune, train and test modelsThe builder
DeploymentPilot the system, check it works with older systems, follow the rules, manage the change, check what using it is likeHarbor Point, if the pilot goes ahead
Operation and monitoringRun the system and regularly check its output and effects with othersTeachers and staff during a pilot
TEVVExamine a system, find problems and fix them; can start as early as designThe crew, with TS-40, CK-20 and RT-8
Human factorsInvolve end users, design and check the user experience, test with peopleThe crew, designing the report form
Domain expertsKnow the field and help design the system and make sense of its outputsTeachers Mara, Dev, Lin and Owen
AI impact assessmentCheck accountability, work against harmful bias, examine effects, safety and securityThe crew, with the risk register
ProcurementGet an AI model, product or service from an outside developerThe district office
Governance and oversightLeaders responsible for the organization that builds or uses the systemLibrarian Joss and the Tech Review Panel
WHO DOES WHAT?
  • Read the question.
  • Tap your answer.
Teacher Mara knows Spanish class well and helped spot the Spanish gap. Which task is that?
The district office approves getting SH-1 from the builder. Which task is that?
The crew ran TS-40 and the red-team cards to find problems. Which task is that?
Librarian Joss chairs the panel that decides. Which task is that?

Checkers and builders

Ideally, the people who check a model are not the same people who build and use it.

That is why the crew, not the builder, ran TS-40. The builder's own "92 out of 100" was on a trivia test that did not match how students would use SH-1.

StatementTrue or false?
AI actors include people who deploy or run an AI system.?
TEVV happens only at the very end of the lifecycle.?
Risk management should start with planning and design.?
Ideally, the people who check a model also built it.?
Teachers can be domain experts for an AI study helper.?
WHY THIS EXERCISEKnowing who does each task shows that AI is built and checked by many people, not only coders.
Someone who knows the field where AI is used is a domain ____.
Getting an AI product from an outside developer is called ____.

Great matching, reviewer. Tomorrow the crew meets the people of AI who never build anything.