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AI and You 9-12 / Week 11 / Tuesday
2/6
Week 11 Β· Humans in Charge

Tuesday

The trust ladder
// Who has the final say, and how much to trust
⏱ about 20 min

Tuesday: The Trust Ladder

Comet sketches a ladder in her notebook. "Bottom rung, a teacher does everything by hand. Top rung, SH-1 does everything alone."

"Let's put every feature on the top rung," she says. "That saves the most time!"

Wren taps the ladder. "What does the evidence say? Check missed 3 of 10 wrong answers on our test."

Librarian Joss leans in. "The panel needs to know who decides what. Clear roles."

Nova lights up the rungs one at a time, from the bottom. "Would you like a hint?" she asks. "For each feature, ask what happens if it gets one wrong."

Comet hands you her pencil. "Reviewer, where does each feature belong?"

From fully manual to fully automatic

Human roles in AI decisions must be clearly defined.

Set-ups range from fully manual to fully automatic. AI can decide on its own, hand the decision to a human expert, or give a human decision maker a second opinion.

Some systems need human oversight and some do not.

Processes for human oversight should be defined and written down.

The crew turns this into a trust ladder for SH-1. The rungs are their own made-up example.

RungWho does the workWho has the final say
1. By handA teacherThe teacher
2. Second opinionA person, with SH-1 adding a viewThe person
3. SH-1 drafts, a teacher approvesSH-1 writes it firstThe teacher, before students see it
4. SH-1 decides aloneSH-1SH-1, with no person checking
PUT THE TRUST LADDER IN ORDER, FROM FULLY MANUAL TO FULLY AUTOMATIC
  • ?SH-1 decides alone.
  • ?A teacher does it by hand.
  • ?SH-1 drafts and a teacher approves.
  • ?SH-1 gives a second opinion.
WHY THIS EXERCISEEach rung up hands SH-1 more of the work, so each rung needs more evidence.
PLACE EACH FEATURE
  • Read the question.
  • Tap your answer.
SH-1 Quiz writes practice quizzes. The crew wants a teacher to read each quiz before students see it. Which rung is that?
SH-1 Check missed 3 of 10 wrong answers. Which rung fits it best?
Grading report cards is out of scope for SH-1. Which rung is grading?
Which rung does the crew give to no SH-1 feature at all?

Clear roles

A ladder only works if everyone knows their rung. Who reads the quiz? Who has the final say on a Check mark?

NIST says processes for human oversight should be defined and documented. So the crew writes them down.

StatementTrue or false?
Human roles in AI decisions must be clearly defined.?
Every AI system needs exactly the same amount of human oversight.?
AI can give a human decision maker a second opinion.?
Putting every feature on the top rung is the safest plan.?
Oversight processes should be written down.?
WHY THIS EXERCISEWhere a feature sits on the ladder decides who catches its mistakes.
People watching, checking and able to step in on an AI system is called human ____.
In a second opinion, who has the final say: SH-1 or the person?
On paper, draw the four-rung trust ladder. Write Quiz and Check on the rungs where you would put them.

Steady climbing, reviewer. Tomorrow in the Explorer Lab you write the oversight plan.

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