Rosa's friend runs a small bakery. She shares her first draft of a staff AI policy and asks Rosa for honest feedback.
Rosa reads it twice. Some lines are good. Others break almost every lesson from the course.
She grabs a pen and starts marking it up.
Read the draft below. It was written for this lesson, and it contains several problems to find.
For each line, ask which of the four questions it answers, and whether it answers it safely.
| Line in the draft | Is it a problem? |
|---|---|
| Use AI tools for every task, starting Monday. | ? |
| Paste the full customer list into any chatbot. | ? |
| AI review replies post on their own. | ? |
| Staff may use AI to write five-star reviews. | ? |
| Bank detail changes are confirmed by a call to the number on file. | ? |
Sources: US Small Business Administration, AI for small businesses Β· FTC, 16 CFR Part 465, Consumer Reviews and Testimonials Β· FBI IC3, Criminals Use Generative AI to Facilitate Financial Fraud (2024)
Tomorrow: the plan for your own track.