Ben's colleague is short on time. She wants a chatbot to help her write a note to a parent about a student who is struggling.
She shows Ben what she plans to paste, and the reply she got from a practice run.
"Does this look all right?" she asks. Ben reads it twice. He sees at least five details that should never have been typed.
FERPA is a federal student privacy law. Its rules define what counts as a student's personally identifiable information.
That list includes the student's name, a parent's or family member's name, and the address.
It also includes a personal identifier, such as a student number, and indirect identifiers, such as a date of birth.
Read the example. The request, the reply, the names and the numbers were all made up for this lesson.
| Detail in the request | Is it on the FERPA list of PII? |
|---|---|
| Jordan Ellis (the student's name) | ? |
| Dana Ellis (a parent's name) | ? |
| 14 Birch Lane (the address) | ? |
| 40217 (the student number) | ? |
| March 14, 2016 (date of birth) | ? |
| "Write a note to a parent" | ? |
The fix is to replace names with roles and remove details the task does not need. The teacher adds the real names later, outside the tool.
| Before | After stripping |
|---|---|
| Jordan Ellis in Room 12 | Student A |
| His mother, Dana Ellis, of 14 Birch Lane | the parent |
| Born March 14, 2016; student number 40217 | (removed) |
| Got a D in reading this term | reading grade has dropped this term |
Sources: 34 CFR 99.3, FERPA definitions (eCFR)
Tomorrow: what this means for your track, at home, in class or at work.